No clue how to stop viruses?
After reading my colleague, Fred Avolio's blog entry, Is Security a Black Art?, I, too, found myself wondering just what Andrew Briney was thinking when he wrote his recent *logoff* column in Information Security Magazine.
In his column, Andy says, "we still haven't got a clue how to stop viruses, and the state-of-the-art in virus defense remains soft." After the obligatory bash against Microsoft Windows, he goes on to claim we've become accustomed to failure, that the state of AV is crawling along on all fours, and enterprises are "cobbling alternative solutions, such as worm-catching honeypots and reverse (outbound) IDSes" to address the problem.
In singling out viruses, Briney chose one of the few things I think we really seem to know how to do reasonably well, technologically. We *do* have a technology clue about handling viruses; in fact, a very good clue. Sadly, we fumble badly, both operationally and culturally. So let's lay the blame where it belongs.
I haven't had a virus infect my work computers for nearly 4 years, despite receiving, on average, 25-30 infected emails per day (up from about a dozen per day last year this time.) I don't use a worm-catching honeypot or a reverse catching IDS. I have, as Andy describes, "double clicking dopes" as users, although my family would not be pleased to be so characterized. So why am I successful where {some | many | most } F1000 companies are not?
- I use the antivirus gateway my service provider offers. All mail delivered to my network passes through the gateway. In two years, only 4 viruses have actually been delivered to the clients here. Two were detected by desktop AV, I detected one, and my wife, who is decidedly non-technical, suspected one and asked me to investigate.
- I keep our desktop AVs up to date.
- I block most potentially harmful attachments by MIME-type at my firewall and at the desktop.
- I and my end users are informed and aware of virus threats. We don't fall prey to social engineering. If my wife and children don't know the sender, they understand that they should not open the message or the attachment. They call the help desk, and I investigate.
I know first hand that some enterprises that are as cautious if not more so than I. They know that if you take appropriate measures, viruses don't have to be a serious problem. Viruses are something we can manage better; moreover, managing the virus threat has a demonstrated ROI.Like many security problems, the solution can be wrung out of technology at hand, education and awareness, well-documented processes, and compliance.
Andy passes a blanket condemnation when he should be paraphrasing the adage, "physician, cure thyself".
If you want Fred's perspective, read hisblog.
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by Dave Piscitello